The new generation of box packaging machine that the R&D team has been working on for half a year has finally "come out of the customs"! As a technical backbone of the factory, I watched this machine from drawings to prototypes, and then to repeated debugging and optimization, and I was so proud. To be honest, this upgrade is not a small fight-from structural design to intelligent control module, we have changed almost everything that can be changed, just to make the efficiency and stability of the box packaging machine a step further.
Why specialize in the food industry?
In the past two years, we have come into contact with many customers who make cakes, pre-prepared dishes and snacks. They always complain that the box packaging machines on the market are either not fast enough or easy to jam, especially when encountering special-shaped packaging boxes, the failure rate soars directly. One customer even joked: "If your machine can handle my batch of mooncake gift boxes, my orders will triple next year!" It sounds like a joke, but we take it seriously.
This new model is specially optimized for the needs of the food industry. For example, a flexible pushing system has been added, so that even gift boxes with irregular corners can be accurately placed; for example, the sealing module uses dual temperature zone control, which can adapt to high-temperature sterilization of cooked food packaging, and can also hold low-temperature fresh-locking cold chain products. Last week, the new machine was used to test the machine for a local rice dumpling factory. The factory manager took a video on the spot and posted it on WeChat Moments: "This speed, one line is equivalent to my original two!"
Intelligence is not a slogan, it is a real worry-free
Nowadays, customers are becoming more and more "picky". It is not enough to just know how to package, but also to be able to "think". Our box packaging machine is equipped with a self-developed visual inspection system. Whether the instructions are missing or the labels are crooked, the machine can identify and kick out defective products. Last month, a customer in Guangdong who makes instant soups had to put labels in three different languages on their packaging boxes, and manual inspection could not keep up. After using our machine, the yield rate jumped directly from 89% to 98%. The customer also sent two boxes of new products for us to try - the taste is really good, but what makes me even happier is that their workshop director said: "Now the night shift workers no longer have to stare at defects."
We are serious about after-sales service
To be honest, after selling box packaging machines for so many years, the most feared thing is that customers call and say "the machine is broken." So this time, we not only worked hard on the stability of the equipment, but also set up a "24-hour response circle." Two engineers are stationed in each area. When customers encounter problems, they don't have to wait for the headquarters to send orders, but can directly connect with local technicians. Last month, there was heavy snow in Northeast China. A customer's production line called the police in the middle of the night, and our engineers stepped on the snow for two hours to rush to the scene. Later, the customer wrote on the acceptance form: "This service speed is faster than delivering hot milk tea!"
Recently, people always ask me: "Now the industry is so competitive, do you still dare to invest money in research and development?" In my opinion, whether you are competitive or not depends on your confidence. Just like the newly launched box packaging machine, six patents have been applied for. A few days ago, an old customer came to visit and saw the machine being assembled in the workshop and smacked his lips: "You are going to play the box packaging machine to the fullest!" Hey, I feel comfortable listening to this - this kind of "daring to toss" spirit is what we want!