Recently, the foreign trade team of Hefei ply-pack packaging machinery Co., Ltd. reached a cooperation with a coffee production company in central Chile and successfully completed the first coffee packaging machine customization project. This equipment is aimed at the small-scale production needs of customers, integrating intelligent weighing and environmentally friendly material adaptation functions, marking that Chinese packaging equipment has further deepened the small and medium-sized enterprise cooperation model in the South American market.
From demand to implementation: the intelligent journey of a cup of coffee
Chilean customers mainly engage in the packaging business of boutique coffee beans. The original manual packaging has low efficiency and high error rate, and local labor costs continue to rise. After receiving the customer's inquiry, our foreign trade engineer team quickly launched a remote demand analysis meeting. Combining the climate characteristics of South America and the moisture-prone characteristics of coffee powder, we proposed a modular design idea: the main body of the equipment adopts a stainless steel anti-rust structure, and is equipped with a humidity sensing system in the "smart packaging solution". It can automatically monitor the moisture content of the environment during packaging and trigger the nitrogen replacement program to ensure that the dryness of each bag of coffee powder is stable within the industry standard range.
Technical highlights: Let automation better understand small batch production
Different from traditional large-scale assembly line equipment, the automatic packaging equipment delivered this time highlights three major innovations:
.Flexible capacity configuration-through the detachable conveyor belt assembly, customers can freely adjust the production rhythm in the range of 10-50kg/hour
.Zero-based operating system-equipped with Chinese/Spanish bilingual touch screen, front-line workers can operate independently after 2 hours of training
.Intelligent optimization of energy consumption-power consumption in standby mode is reduced to 30% of ordinary equipment, which is in line with the current power supply situation in some parts of South America
Chilean customers specifically mentioned during acceptance: "What surprised us most about this machine is that it really considers the real scenarios of small-scale producers, such as reserving a special punching station for hand-brewed coffee drip bags, which is a detail that many international big-name equipment manufacturers are reluctant to do."
Deeply cultivate emerging markets: create long-term value for small and medium-sized customers
This cooperation is not only the export of a single device, but also an important practice of our company's South American market expansion strategy. During the project implementation, the technical team maintained video communication with the customer three times a week and modified the equipment size plan three times according to the factory floor height limit; the logistics department opened an exclusive route from Shanghai Port to San Antonio Port, Chile, which shortened the transportation cycle by 10 days compared with the conventional route.
The company's foreign trade director said: "There are a large number of small and medium-sized brand owners like this Chilean company in the world. What they need is not standardized products, but customized coffee packaging machine services that can quickly respond to special needs. We are planning to build a local spare parts warehouse in Chile, and in the future we can provide 48-hour emergency maintenance support for customers in Central and South America."
About Hefei ply-pack packaging machinery
As a leading packaging equipment manufacturer in East China, we continue to focus on the research and development of intelligent packaging solutions in the field of food and agricultural products, and have now formed a complete product matrix covering 5-500kg packaging specifications. Through joint research and development with German sensor technology laboratories, Brazilian coffee associations and other institutions, the company has achieved an average annual growth rate of 67% in the South American market in the past three years, serving customers in specialty industries such as coffee, mate tea, and quinoa.
