"Can your machine really pack open pine nuts? The equipment I bought last time was repaired twice in three days!" Three months ago, Lao Zhang, the workshop director of a nut brand in Northeast China, stood with his hands on his waist, staring at the horizontal packaging machine we had just unloaded with suspicion. Today, he took the initiative to call the video: "Hurry up and get two more! This thing is more efficient than my wife making dumplings!"
1. Sales manager's notes: When "special-shaped materials" meet "stubborn customers"
When I first walked into the customer's factory, the floor of the workshop was still piled with oil-leaking cashews and broken bags of pecans. "We have tried seven models, but they either jammed or had loose seals." The purchasing manager knocked on the bag of open pine nuts on the table, "This ancestor can tear more than 20 bags for me every hour!"
I picked up the pine nuts and poured them into the prototype hopper: "Let's try our horizontal packaging machine? It's specially designed to deal with these 'troublemakers'."
As the equipment started, the double-screw feeder was like two flexible hands, gently gathering the pine nuts into a queue. When the horizontal sealing cutter fell, the masters held their breath unconsciously - the sharp blade accurately avoided the nut bulge, but the heat-sealed line was as smooth as if it had been ironed.
"It's done!" The sudden cheers in the workshop scared me and made my hands tremble. Later I learned that the horizontal packaging machine ran for eight hours in a row, and the bag breaking rate dropped from 15% to 0.3%.
2. The "secret weapon" of the installation master
"Is your horizontal packaging machine grown up eating springs?" Operator Xiao Liu looked at the equipment as stable as a mountain on the 90° sharp conveyor belt, and couldn't help touching the shock-absorbing module.
Master Zhao, an old installer in our factory, smiled mysteriously, took out a wrench and knocked on the guide plate: "Do you see this wave pattern? I learned the principle of mountain stream water flow. Not to mention pine nuts, even the wild tamarind with thorns in Yunnan can be smoothed for you."
What surprised customers the most was the adaptive system. Once during debugging, the equipment suddenly "lost its temper" and alarmed frantically. Master Zhao glanced at the screen: "Three almonds are mixed in the hopper, right?" After opening it, it was indeed the case - the metal detector of the horizontal packaging machine is more sensitive than the security gate, and even 0.5 grams of foreign matter is not spared.
3. Temperature in the after-sales log
The phone ring at 11 o'clock in the evening made people panic: "The machine is crazy! The packaging bags are cut like dogs!"
After-sales Xiao Li rushed into the workshop at minus 20¡æ wrapped in a cotton jacket and found that the horizontal sealing knife was stuck with a layer of icing. "You have new honey cashews?" He laughed while removing ice, "Why didn't you tell me earlier? Just replace the cutter of the horizontal packaging machine with an anti-stick coating."
Three days later, I received a picture from the customer: the crystal honey wrapped in cashews, glowing in the packaging bag. There was a smiley face on the attached note: "The blade is so neat, I can be a tailor!"
4. customers can calculate the accounts clearly
During the return visit last month, the financial director showed me a comparison table:
Old equipment: 6-person team, daily output 8,000 bags
Horizontal packaging machine: 3-person inspection, daily output 15,000 bags
"The labor cost saved is enough to buy another equipment," he pointed to the new truck outside the window, "Now we are not afraid of taking small orders from cross-border e-commerce, the machine can switch to pet food packaging mode in ten minutes."
What's even more amazing is the scrap recycling system. The broken nuts are automatically collected and re-packaged, and the extra scrap money earned each month just offsets the electricity bill for the equipment. In Lao Zhang's words: "This is not a machine, it's clearly the God of Wealth squatting in the workshop!"
Looking at the output figures jumping on the monitoring screen, I suddenly remembered the day of commissioning when Lao Zhang squatted in front of the horizontal packaging machine and smoked: "If I had met you ten years earlier, why would I have been so worried about a bag of pine nuts?"
