"At that time, the workshop was full of red fog, and the workers were choking and crying even when wearing three-layer masks." Recalling the scene three years ago, Mr. Chen of a condiment factory in Zhoukou, Henan, still has lingering fears. It was this "dust accident" that caused him to lose 20 tons of chili powder that led to his fate with our factory's powder packaging machine.
Salesman Zhang's Notebook
Opening my customer file, the record in July 2021 is particularly eye-catching: "Customer pain points: 1. Serious leakage of chili powder packaging 2. Error of each bag exceeds ±15g 3. Need to stop work and clean up 3 times a day". At that time, we brought the latest developed powder packaging machine to demonstrate on-site. Boss Chen watched the equipment "strolling" in the pile of chili powder and signed the trial agreement with half-belief.
The secret weapon of Mr. Li in the technical department
"To deal with this kind of ultra-fine powder, you have to use the 'gentle wrapping method'." At the installation site, our engineer Lao Zhou debugged and explained. The upgraded spiral feeder with the air pressure balance device is like putting a bridle on the irritable chili powder. The most amazing thing is the dust-proof structure design-double-stage isolation cabin + negative pressure recovery system. Now the floor of the customer's workshop can directly reflect the human figure.
Unexpected test at the installation site
On the third day of the trial, there was a sudden "extra test question": the customer temporarily wanted to package the damp and agglomerated five-spice powder. We urgently launched a solution to the liquidity problem and replaced the powder packaging machine with a special arch-breaking screw on site. Watching the agglomerated powder smoothly complete the metering and packaging, the workshop director Lao Liu took out his mobile phone to record a video: "This must be sent to our soy milk powder supplier to see!"
After-sales Xiao Wang's surprise return visit
During the return visit before the Spring Festival this year, Boss Chen took me to see the newly put into production ton bag packaging system: "Your powder packaging machine is really buy one get three free!" It turned out that they used the same control system to expand the large packaging business, and now even the flour mill came to learn from them. What made him even more proud was the weighing accuracy control-the Municipal Quality Inspection Bureau sampled ten bags, and the error was all within 3 grams.
Chain reaction in the customer's workshop
What surprised me most was the "chain order" last month. When Mr. Wang from a cement additive factory in Shanxi came to inspect, he happened to see the workers cleaning the equipment-I saw our maintenance master gently pull open the drawer-type dust box of the powder packaging machine and complete the dust cleaning in five minutes. "This dust-proof structure is more useful than our 100,000-level dust-free workshop!" Mr. Wang wanted to sign the contract on the spot.
Now when you walk into Mr. Chen's finished product warehouse, you will see the chili powder packaging bags stacked up like a wall, with sharp edges and neat sealing lines as if they were measured with a ruler. The two powder packaging machines he ordered are being unloaded in the factory area. I heard that they are specially used to package konjac powder that "flows". "This machine is just like the people in your factory, it looks honest, but it has real tricks!" This comment from Mr. Chen was written into the title page of the latest version of the product manual.
